USER GROUP MANAGEMENT

Effective user groups will enhance the productivity and outcomes of the programming and design phases of your project. They will provide constructive information to the project team and help position the staff overall for a positive change process. They will evolve into knowledge-based entities that will provide leadership in the required service redesign efforts and comprehensive transition activities. Engaged effectively, they can reduce the type and volume of expensive change orders.

5THink proposes a modular structure for User Group Management:

		Structure and Education of Proposed User Groups
		Management of Collaborative Process throughout Programming
		Management of Collaborative Process throughout SDs, DDs, and CDs
		Direction and Coordination of the Development/Redesign of Systems of Service Delivery
		Direction and Coordination of Transition Planning and Implementation

5THink instructs and manages the User Group Process, initially bridging the divide between architects and the hands-on hospital staff. Our long-term facilitation of turnover and updating of teams efficiently maintains continuity of staff involvement throughout the life of the project.